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Articles tagged with: troubleshooting

Computers & Software »

[21 Dec 2009 | No Comment | ]

I spent over 4 hours this morning troubleshooting a mysterious and equally frustrating pr0blem with the menu of one of the many WordPress sites I’ve worked on and want to document my findings for posterity.
I should pre-empt all this by saying that I am not a programmer.  I’m good at troubleshooting technical problems based on observation, trial and error – but I’m not a programmer.  So there may have been a far easier way to resolve this problem – as well as a more technically appropriate solution – however this …

Digital Culture & the Internet »

[7 Aug 2009 | 7 Comments | ]

There are a lot of really smart people in my network, so I’m hoping someone might have some thoughts on avenues I might explore, tests I might run or potential root causes for an issue I’ve been having for about 4 weeks that I’ve been unable to resolve.
Symptoms
The issue surrounds the browsing and loading of websites and as such is fundamentally impacting my ability to work online at the moment.  The symptoms occur quite frequently and are highly consistent in nature. When you attempt to load a web page one …

Computers & Software »

[12 Jan 2009 | 2 Comments | ]

I’ve received several comments on my QuickCapture tutorial from people who indicate they’re having trouble using the tool. The recurring issue is one in which anywhere from 30 seconds to half the clip is omitted from the video.
What I’m attempting to do currently is locate sources of similarity in the computers or connections of the people who are experiencing the problem in the hopes of locating a root cause of the issue.
With this in mind I’d appreciate it if you’d leave a comment indicating your computer specification (CPU speed, amount …

Computers & Software »

[8 Dec 2008 | 3 Comments | ]

I’d hoped to ecstatically announce the discovery of a new Picasa feature that makes posting video blogging recordings to YouTube or Picasaweb extraodinarily easy, however I’ve begun to have sync issues with the tool and am in the process of troubleshooting the cause.
So instead of talking about how Picasa now includes a groovy new feature for recording of pieces to camera, which can then be quickly uploaded to either YouTube, Picasaweb, or both, I’ll have to outline the nature of the bugs I’m experiencing.
My first recording, which was 20 seconds …

Uncategorized »

[11 Jul 2008 | 2 Comments | ]

As a matter of practice I try my best to keep my criticisms positive when it comes to emerging technology, but Google Lively is starting to seem like a lemon. After a flurry of activity and scattered enthusiasm amongst early adopters in the wake of the launch of the so-called SecondLife killer, Lively has failed to impress ever since.
Discussions have emerged across the blogosphere about how unacceptable a PC-only virtual world is, and now it would seem that Lively is having issues on PCs as well.
As I discuss in …